I needed to return an item and clicked on the web page on the return items page. I rarely if ever return items to them. They are the flimsiest fabric possible. I need to return items that were bought online and did not receive a return label. Easy, free returns Gap.
Returning an Online Purchase
Prepare your package a Place the completed invoice, and your return into package. Use original packaging if possible. Make sure no other tracking labels are shown.
Ship your package Take your package to a drop off location based the self-selected prepaid return label. If you chose to opt out of creating a pre-paid label through the interactive returns process, please address your package to the address below and return via UPS or Canada Post: Online Returns 1 Gap Ave.
Return and exchange policies at a glance Here's a quick overview of how our four brands handle returns and exchanges. Customer Support Store Locator 1. Join Our Team Careers. What items are eligible to be returned or exchanged? Items are in their original condition: Items not in this condition will not be accepted.
How long do I have to return or exchange an item I bought online? Within 45 days of purchase by mail or to a store 1. To receive a refund for items returned by mail, items must be received at our facility within 45 days of ordering.
Please allow days for return mail. Refunds require proof of purchase: Gifts returned with gift receipt invoice will receive a gift card in the amount of the purchase price.
Gifts returned without gift receipt invoice will receive a merchandise certificate by mail in the amount of the current selling price. Items purchased online or in stores between Nov 1st and Dec 24th may be returned by Jan 15th, or 45 days after purchase, whichever is later. For those online items returned by mail, these must be received at our facility by Jan 15th, or 45 days after purchase, whichever is later.
Proof of purchase is required. Defective sunglasses can be returned at any time. Customer Service to receive this form. Refunds on international orders include duties, taxes and tariffs when sent with the Return Merchandise Authorization form to FiftyOne. Unfortunately, we cannot refund your original domestic and international shipping charges. Returns sent without the Return Merchandise Authorization form may not be accepted.
FiftyOne will credit your account upon receipt of the merchandise at our facility. We cannot process your return in any store location. We cannot offer free returns on international orders.
Defective sunglasses will be accepted for return at anytime. Can I return any online purchase to a store? No, certain items are not eligible for store returns and must be returned using our easy mail return process. Can I return Final Sale items online or to a store? No, we do not accept returns or exchanges on final sale merchandise, online or in stores. What if I used a promotion code to make my purchase? You can exchange the item for the same style in a different size or color. Or, you can apply a credit for the amount you paid towards a new item at its current price.
A previously used promotion code cannot be applied to the sale of a different item. What if I want a refund but I used a gift card? We make all refunds in the original form of payment. Can I get a price adjustment for an online purchase? Yes, we offer a one-time price adjustment if an item is marked down within fourteen 14 days of your order date.
For more information, please read our complete online price adjustment policy. You can send it back to us and receive a merchandise exchange or an Options gift card for the original price paid, as stated on the gift receipt or invoice.
Our Options gift cards may be redeemed by any customer and used in-store and online at Gap, Old Navy, Banana Republic and Athleta location and online at piperlime. Gift cards are redeemable for cash if the value is less than five dollars, except as otherwise required by law. You can return unused gift cards for a refund to the original form of payment with an original sales receipt or online invoice.
Lost or Stolen Gift Cards. Gap is not responsible for lost or stolen gift cards. The original sales receipt or gift receipt is required to replace the remaining balance of a lost or stolen gift card.
Gift cards are not redeemable for cash. You can return gift cards for a check refund if you have the original receipt and if they are unused or if the remaining balance is less than five dollars, except as otherwise required by law.
But please bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has entered the shipping process.
Return and exchange policies at a glance
Need Help? GAP-STYLE. Your order number and address * Required fields. Order and address details. Order number Can't find? Your order number is located in the top right corner of your invoice. If you don't have your invoice, you can continue without entering your order number. First name. . There's more at northtercessbudh.cf including Petites and Tall sizes, kids slim and husky sizes, and baby bedding. You'll also find your favorite T-shirts, jeans, shirts, outerwear and accessories. Gap has everything you need for the season. Skip to top navigation Skip to shopping bag Skip to main content Skip to footer links. Your order number is the eight digit number included in your shipping email. It is also located on your packing slip as "web order" and should exclude the first three letters.